Our Services

We take pride in being your local people counting experts. With a team of 30 dedicated professionals in the UK, we’re always ready to meet you face-to-face, understand your needs, and provide tailored solutions. From site surveys to comprehensive support, we’re here to ensure the successful deployment and ongoing maintenance.

Design

We take Charge of everything, from assessing the required devices and the ideal installation location to designing a custom-fit system that perfectly align with your business need and use cases. With our unwavering support and expertise, you can trust us to handle all the complexities while you focus on driving your business forward. Speak with us today!

Design

We take Charge of everything, from assessing the required devices and the ideal installation location to designing a custom-fit system that perfectly align with your business need and use cases. With our unwavering support and expertise, you can trust us to handle all the complexities while you focus on driving your business forward. Speak with us today!

Over 7 years design Experience

Our teams brings a wealth of experience and expertise in system design. With a proven record of successful implementations across diverse industries, we understand the intricacies of creating a tailored solutions to fit your business needs. You can trust our professionals to deliver the system that could meet your exact expectation and needs.

Integrating in your IT Network

Our design are future-proof and scalable, accommodating your business growth and evolving needs. We specialize in crafting meticulous people counter system designs that seamlessly integrate with your existing IT network. Our expertise lies in creating tailored solutions that not only accurately track foot traffic but also harmoniously become a part of your technological ecosystem. With a keen focus on precision and efficiency, we pride ourselves on delivering planning and design strategies that optimize the potential of your space while maintaining the integrity of your network infrastructure.

Affordable solution, No Hidden Cost

You shouldn’t install something that you don’t need. Only the most practical solution that will yield the Return of Investment. Our design principle revolves around providing cost-effective solutions without compromising on quality. We understand the significance of staying within your budget while still obtaining a high-performing people counting system. Our price are fully transparent, ensuring no unexpected cost. We also takes time to understand your financial goals and work collaboratively to design a people counting system that meet your needs while ensuring affordability.

Over 7 years design Experience

Our teams brings a wealth of experience and expertise in system design. With a proven record of successful implementations across diverse industries, we understand the intricacies of creating a tailored solutions to fit your business needs. You can trust our professionals to deliver the system that could meet your exact expectation and needs.

Integrating in your IT Network

Our design are future-proof and scalable, accommodating your business growth and evolving needs. We specialize in crafting meticulous people counter system designs that seamlessly integrate with your existing IT network. Our expertise lies in creating tailored solutions that not only accurately track foot traffic but also harmoniously become a part of your technological ecosystem. With a keen focus on precision and efficiency, we pride ourselves on delivering planning and design strategies that optimize the potential of your space while maintaining the integrity of your network infrastructure.

Affordable solution, No Hidden Cost

You shouldn’t install something that you don’t need. Only the most practical solution that will yield the Return of Investment. Our design principle revolves around providing cost-effective solutions without compromising on quality. We understand the significance of staying within your budget while still obtaining a high-performing people counting system. Our price are fully transparent, ensuring no unexpected cost. We also takes time to understand your financial goals and work collaboratively to design a people counting system that meet your needs while ensuring affordability.

Deliver

We never want to keep you waiting. Experience streamlined project execution with RetailCam. Our commitment to efficient people counting hardware delivery ensures stock availability and seamless import and export handling, all within 1-3 days. With a focus on keeping an ample stock and eliminating logistical hassle, we guarantee smooth project delivery within your timeline, empowering your business with accurate foot traffic insights. Choose us for effortless access to premium hardware and a commitment to your project’s success

Free Next Day Delivery*

We understand the urgency of your projects. Our commitment to a swift 1-3 day delivery timeline means you’ll have the people counting hardware you need exactly when you need it. No more waiting, no more project delays.Navigating import and export procedures can be a headache. Let us handle it for you. Our experienced team manages all the intricacies, leaving you free to focus on what you do best. Adequate stock levels and prompt delivery translate to seamless project execution. With a ready supply of premium hardware and no logistical hurdles to overcome, your projects stay on track and your operations run smoothly.

Free Next Day Delivery*

We understand the urgency of your projects. Our commitment to a swift 1-3 day delivery timeline means you’ll have the people counting hardware you need exactly when you need it. No more waiting, no more project delays.Navigating import and export procedures can be a headache. Let us handle it for you. Our experienced team manages all the intricacies, leaving you free to focus on what you do best. Adequate stock levels and prompt delivery translate to seamless project execution. With a ready supply of premium hardware and no logistical hurdles to overcome, your projects stay on track and your operations run smoothly.

Install

Our installation team comprises seasoned experts with in-depth knowledge of various people counting functionalities. We have the technical proficiency to install and calibrate the hardware precisely, ensuring optimal performance. We offer an expert installation service that gives you complete peace of mind, we offer unparalleled installation services, providing accurate insights for your business.

Install

Our installation team comprises seasoned experts with in-depth knowledge of various people counting functionalities. We have the technical proficiency to install and calibrate the hardware precisely, ensuring optimal performance. We offer an expert installation service that gives you complete peace of mind, we offer unparalleled installation services, providing accurate insights for your business.

Peace of Mind Guaranteed

We are confident of the quality of our installations. So much so that every installation comes with a 1 year craftsmanship guarantee. We know the importance of minimizing disruptions to your operations during installation. Our team is trained to work efficiently, ensuring that the installation process is smooth and swift, so you can focus on your business without unnecessary downtime. Our commitment to excellence is unwavering. We conduct thorough quality checks throughout the installation process to ensure that every component is functioning as intended. Our goal is to deliver a people counting system that delivers accurate data without a hitch.

Support

Welcome to RetailCam Support Services, where we are committed to ensuring the smoothness operation of your people counting solution. Our Support Contracts and Service Level Agreements (SLAs) are designed to provide you with unmatched peace of mind and technical assistance when you need it most. Our support offerings aren’t just services – they’re the bedrock of engineering excellence that propels your system to deliver unrivaled accuracy, tailored configuration, and swift recovery.

Support

Welcome to RetailCam Support Services, where we are committed to ensuring the smoothness operation of your people counting solution. Our Support Contracts and Service Level Agreements (SLAs) are designed to provide you with unmatched peace of mind and technical assistance when you need it most. Our support offerings aren’t just services – they’re the bedrock of engineering excellence that propels your system to deliver unrivaled accuracy, tailored configuration, and swift recovery.

Without Support Contract With Support Contract


Support Contract



System Setup

  • Limited scope of remote installation support from FootfallCam Support Team
  • Additional cost will be applied upon request
  • Comprehensive remote installation support from “RESELLER - SERVICE PROVIDER”
  • Expert advice on device setup, ideal positioning and angle to install the device



System and Server Maintenance

  • No assistance for data and system maintenance, health monitoring and bug fixing
  • Proactive abnormal data system alerts
  • Daily health check alerts from the system
  • Data integrity checks.
  • 1st and 2nd line diagnostics are available


Functions License


Not Available
  • FootfallCam Analytics Manager V9 on FootfallCam Cloud with access to Analytics Center
  • Additional function licenses are available upon request


Integration with your BI system

  • Device API Only
  • Server API with Integration support


Technical Support and Helpdesk Service


Not available

  • Access to FootfallCam Support Portal for support services
  • Specified response time with SLA to ensure timely assistance

*Read More on our Service Level Agreement (SLA)

Accuracy Tuning

Data integrity drives your decisions. Our support services delve into the intricacies of accuracy tuning, meticulously optimizing your people counting solution. Our engineering experts scrutinize sensor calibration, lighting conditions, and environmental factors, ensuring every count mirrors reality for informed strategic choices.

Customised System Setup

One size doesn’t fit all. Our support services don’t simply configure – they mastermind. Our engineering team customizes your system’s architecture, tailoring it to your operational intricacies. From sensor placement to data aggregation protocols, we engineer a solution that seamlessly integrates into your workflow, enhancing efficiency at every step.

On-Site Engineer Visits

When devices falter, our support leaps into action. Our agile engineering team conducts rapid on-site visits with surgical precision. Armed with diagnostic expertise, our engineers swiftly troubleshoot and resolve issues, minimizing disruptions, and ensuring your operation continues without a hitch.

Next Day Delivery Within UK

Affordable Pricing Plan

Local Warehouse, Easy Returns

Software Integration Support